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Thursday, October 30, 2008
Introduction to Freight Brokering
This introduction serves as an informative guide to what you will need to know to become a Freight Broker. If you are afraid of the phone or do not like to talk on a phone, then this business is NOT for you. A Freight Broker will spend 90% of his/her time on the phone. Cold calling Customers, talking to Customers, talking with Carriers, etc.
With that said, let’s move on to the important things that you will need to know. With the most important factor being Customer Service. It does not matter if you are a Broker or an Agent working for a Broker, If you do not take care of your Customers, you won’t need to worry about finding Carriers. If you do not take care of your Carriers, you won’t need Customers. No Customers, No Carriers, No Business, get the idea?
If you want to open a Freight Brokerage there are several things you will need to do first. You will need to get your Authority, your Bond, your BOC3, your insurance, and your UCR (enforcement for the UCR begins 01/01/2009). Then you will need the proper training to open and operate your Brokerage. Should you desire to be an Agent, you too will need the proper training. You will need to know the same things the Freight Brokerage knows. After all, you will most likely be working under a brokerage. Below are some of the Basic but Important things you will need to know:
The MAIN differences between the Brokerage and the Agent and their responsibilities.
How and where to find Customers. How and where to find Carriers. How to provide the BEST possible Customer Service. The different trailers and what they can haul. What "rates" are and how they are calculated and applied. Loadboards and how they are used. The proper paperwork for both Carrier and Shipper. Special equipment needed for trailers such as tarps, loadlocks, straps/tiedowns, pallets, etc. And last but not least, the legalities attached to Brokering. If you do not know these things inside and out, you are NOT properly trained. Here at A1 Freight Broker Training,
We strive to give you the PROPER training along with CONTINUOUS support.
Thank You,
Jack C. Martin
Owner and Logistics Consultant
Phone: 828-348-4921
A1 Freight Broker Training
With that said, let’s move on to the important things that you will need to know. With the most important factor being Customer Service. It does not matter if you are a Broker or an Agent working for a Broker, If you do not take care of your Customers, you won’t need to worry about finding Carriers. If you do not take care of your Carriers, you won’t need Customers. No Customers, No Carriers, No Business, get the idea?
If you want to open a Freight Brokerage there are several things you will need to do first. You will need to get your Authority, your Bond, your BOC3, your insurance, and your UCR (enforcement for the UCR begins 01/01/2009). Then you will need the proper training to open and operate your Brokerage. Should you desire to be an Agent, you too will need the proper training. You will need to know the same things the Freight Brokerage knows. After all, you will most likely be working under a brokerage. Below are some of the Basic but Important things you will need to know:
The MAIN differences between the Brokerage and the Agent and their responsibilities.
How and where to find Customers. How and where to find Carriers. How to provide the BEST possible Customer Service. The different trailers and what they can haul. What "rates" are and how they are calculated and applied. Loadboards and how they are used. The proper paperwork for both Carrier and Shipper. Special equipment needed for trailers such as tarps, loadlocks, straps/tiedowns, pallets, etc. And last but not least, the legalities attached to Brokering. If you do not know these things inside and out, you are NOT properly trained. Here at A1 Freight Broker Training,
We strive to give you the PROPER training along with CONTINUOUS support.
Thank You,
Jack C. Martin
Owner and Logistics Consultant
Phone: 828-348-4921
A1 Freight Broker Training
Introduction to Freight Brokering
This introduction serves as an informative guide to what you will need to know to become a Freight Broker. If you are afraid of the phone or do not like to talk on a phone, then this business is NOT for you. A Freight Broker will spend 90% of his/her time on the phone. Cold calling Customers, talking to Customers, talking with Carriers, etc.
With that said, let’s move on to the important things that you will need to know. With the most important factor being Customer Service. It does not matter if you are a Broker or an Agent working for a Broker, If you do not take care of your Customers, you won’t need to worry about finding Carriers. If you do not take care of your Carriers, you won’t need Customers. No Customers, No Carriers, No Business, get the idea?
If you want to open a Freight Brokerage there are several things you will need to do first. You will need to get your Authority, your Bond, your BOC3, your insurance, and your UCR (enforcement for the UCR begins 01/01/2009). Then you will need the proper training to open and operate your Brokerage. Should you desire to be an Agent, you too will need the proper training. You will need to know the same things the Freight Brokerage knows. After all, you will most likely be working under a brokerage. Below are some of the Basic but Important things you will need to know:
The MAIN differences between the Brokerage and the Agent and their responsibilities.
How and where to find Customers. How and where to find Carriers. How to provide the BEST possible Customer Service. The different trailers and what they can haul. What "rates" are and how they are calculated and applied. Loadboards and how they are used. The proper paperwork for both Carrier and Shipper. Special equipment needed for trailers such as tarps, loadlocks, straps/tiedowns, pallets, etc. And last but not least, the legalities attached to Brokering. If you do not know these things inside and out, you are NOT properly trained. Here at A1 Freight Broker Training,
We strive to give you the PROPER training along with CONTINUOUS support.
Thank You,
Jack C. Martin
Owner and Logistics Consultant
Phone: 828-348-4921
A1 Freight Broker Training
With that said, let’s move on to the important things that you will need to know. With the most important factor being Customer Service. It does not matter if you are a Broker or an Agent working for a Broker, If you do not take care of your Customers, you won’t need to worry about finding Carriers. If you do not take care of your Carriers, you won’t need Customers. No Customers, No Carriers, No Business, get the idea?
If you want to open a Freight Brokerage there are several things you will need to do first. You will need to get your Authority, your Bond, your BOC3, your insurance, and your UCR (enforcement for the UCR begins 01/01/2009). Then you will need the proper training to open and operate your Brokerage. Should you desire to be an Agent, you too will need the proper training. You will need to know the same things the Freight Brokerage knows. After all, you will most likely be working under a brokerage. Below are some of the Basic but Important things you will need to know:
The MAIN differences between the Brokerage and the Agent and their responsibilities.
How and where to find Customers. How and where to find Carriers. How to provide the BEST possible Customer Service. The different trailers and what they can haul. What "rates" are and how they are calculated and applied. Loadboards and how they are used. The proper paperwork for both Carrier and Shipper. Special equipment needed for trailers such as tarps, loadlocks, straps/tiedowns, pallets, etc. And last but not least, the legalities attached to Brokering. If you do not know these things inside and out, you are NOT properly trained. Here at A1 Freight Broker Training,
We strive to give you the PROPER training along with CONTINUOUS support.
Thank You,
Jack C. Martin
Owner and Logistics Consultant
Phone: 828-348-4921
A1 Freight Broker Training
The Art of Negotiating
The Art of Negotiating starts by looking at your self as a TRUE intermediary. The MIDDLE man. One who can take several different sides of a situation, merge them into one situation, have a happy ending and do it SUCCESSFULLY. This is very true in any Industry, but is especially true in the Transportation Industry. Negotiations take place here at a very fast pace and leave no room for error.
Negotiating is the process of arriving at a satisfactory conclusion for all parties involved.
Effective Negotiating is the approach, technique and structure used to accomplish such satisfaction.
You MUST have Good Quality Negotiating Skills in order to do this.
In negotiating, you must first learn to LISTEN. LISTENING is your key to SUCCESS in EVERY negotiation. Listen to what is BEING said and what is NOT being said. There are those who know WHAT they want to say but don’t know HOW to say it. And there are those who know what they WANT, but not the STEPS needed to obtain it. So, LISTEN to what is being said by all those involved. Let someone else start the negotiation process. This way you are free to take note of what is already being agreed upon and can start putting your negotiation plan together. Structure your notes, ideas and plan into a type of outline. From what seems to be the most important factor down to the least important. This way you will have a clear and direct route of WHEN you want to begin the final negotiation, WHICH direction you will want to take it, and HOW you plan to succeed at the end.
Finally, draw attention to your negotiating abilities by being confident. Talk clearly and be direct. Highlight the objective then go straight to the point. This will leave less room for those involved to change their minds and no one will be confused. Speak with professionalism. State your solutions but with a hint of suggestion. This will help keep everyone focused and leave less room for hostility. By allowing OPINIONS to form, and IDEAS to follow, you can fill in the blanks and end the negotiation with the results you had originally intended. Hereby skillfully and professionally demonstrating the Art of Negotiating.
Brought to you by A1 Freight Broker Training
Negotiating is the process of arriving at a satisfactory conclusion for all parties involved.
Effective Negotiating is the approach, technique and structure used to accomplish such satisfaction.
You MUST have Good Quality Negotiating Skills in order to do this.
In negotiating, you must first learn to LISTEN. LISTENING is your key to SUCCESS in EVERY negotiation. Listen to what is BEING said and what is NOT being said. There are those who know WHAT they want to say but don’t know HOW to say it. And there are those who know what they WANT, but not the STEPS needed to obtain it. So, LISTEN to what is being said by all those involved. Let someone else start the negotiation process. This way you are free to take note of what is already being agreed upon and can start putting your negotiation plan together. Structure your notes, ideas and plan into a type of outline. From what seems to be the most important factor down to the least important. This way you will have a clear and direct route of WHEN you want to begin the final negotiation, WHICH direction you will want to take it, and HOW you plan to succeed at the end.
Finally, draw attention to your negotiating abilities by being confident. Talk clearly and be direct. Highlight the objective then go straight to the point. This will leave less room for those involved to change their minds and no one will be confused. Speak with professionalism. State your solutions but with a hint of suggestion. This will help keep everyone focused and leave less room for hostility. By allowing OPINIONS to form, and IDEAS to follow, you can fill in the blanks and end the negotiation with the results you had originally intended. Hereby skillfully and professionally demonstrating the Art of Negotiating.
Brought to you by A1 Freight Broker Training
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