Many times a new freight broker will be asked for a rate quote when he finds a customer that he has prospected there are only 2 reasons for this and a freight broker must be ready to look at both
(1) The shipper is looking for the lowest rate possible and as a broker this can be dangerous because if you don’t rate the freight to move you will not get a second chance
The freight broker or agent must remember no matter how exciting it maybe that this shipper has moved this load before and he Is trying to find someone that can do it for less
it really is a shippers world since deregulation they call the shots and the transportation provider is at their mercy don’t believe that saying that if you leave on their dock they will raise the rate this is a fairy tale someone will move that load
But as a freight broker or freight agent don’t get a reputation of having cheap freight remember you have 2 customers and you must provide service to both of them
(2) This is a new lane and he does not know what the going rate should be this is the time you can provide the best customer service and if you win the bid you may have a new customer for a long time but remember bid the fright to move not to be the lowest
Successful freight broker training can provide you with the knowledge you need to know the difference make sure you pick the trainer that will be there when you need them
Thursday, February 4, 2010
Thursday, January 28, 2010
The Freight Broker with 2 Ears
Often, as new agents enter the freight brokering industry they are full of excitement and want to just shout out all they can do for a shipper or motor carrier. Don’t do this. Learn to use your ears. After all, they have heard all the stories that can be told from the last freight broker. The 1 that didn’t use his 2 ears.
You know, God may have had a reason to put only 1 mouth and 2 ears on the human. So it is important that we learn how to use them. Be slow to speak and swift to hear.
If we are to truly be the best customer service sales professionals that we can be, we must learn to listen to the needs of both of our customers.
Don’t just show up and tell the customer how great you are going to make their world. Listen to what they are looking for and then set your goals on providing that service.
Remembering that after proper freight broker training or freight agent training, you should now understand that to make it in this industry, you must learn to be the freight broker or freight broker agent with 2 ears and just 1 mouth.
You know, God may have had a reason to put only 1 mouth and 2 ears on the human. So it is important that we learn how to use them. Be slow to speak and swift to hear.
If we are to truly be the best customer service sales professionals that we can be, we must learn to listen to the needs of both of our customers.
Don’t just show up and tell the customer how great you are going to make their world. Listen to what they are looking for and then set your goals on providing that service.
Remembering that after proper freight broker training or freight agent training, you should now understand that to make it in this industry, you must learn to be the freight broker or freight broker agent with 2 ears and just 1 mouth.
Thursday, January 21, 2010
A1 Asks? Are You Going To The Top
A1 Freight Training Ask? Are you one of the many in the freight brokering industry that is just ok with enough? I often get calls from people that say they just can’t seem to get things going in there business.
After talking with them I find that they have lost the true drive that it takes to be successful in this business they are part of the 80/20 rule they are the ones that have lost sight of their vision and gals, and seem to wonder why their business just don’t grow or they are simply ones that say enough cold calling enough looking for the next customer and cut them self’s short. When if they would just have made the 1 extra call it might have been the one that made them that million dollar agent that year.
I believe that at times we must return to basics and remember what we were looking to accomplish when we first decided to enter the business
Ask? Yourself am I part of the 80/20 club or am I a mountain climber that will be on the top. Only you can stop your drive for making it in this business and if you deide to be one of the 20/80 members I know I will see you at the top and your name in the journal of successful freight brokers
After talking with them I find that they have lost the true drive that it takes to be successful in this business they are part of the 80/20 rule they are the ones that have lost sight of their vision and gals, and seem to wonder why their business just don’t grow or they are simply ones that say enough cold calling enough looking for the next customer and cut them self’s short. When if they would just have made the 1 extra call it might have been the one that made them that million dollar agent that year.
I believe that at times we must return to basics and remember what we were looking to accomplish when we first decided to enter the business
Ask? Yourself am I part of the 80/20 club or am I a mountain climber that will be on the top. Only you can stop your drive for making it in this business and if you deide to be one of the 20/80 members I know I will see you at the top and your name in the journal of successful freight brokers
A1 Freight Training Ask? Wht Type are you
A1 Freight Training Ask? After I read the following article Walt Disney & the 3 Types of People I wonder if people understand what type they are as they enter the freight brokering industry, do they truly understand what customer service is and what it will take to become successful as a freight broker or freight agent. Or are they just trying to find a way to escape the economic hardship and looking for quick relief. Before entering the fright brokering business, I always suggest that a person know who they are and have their true motives and goals set before them this is a rough road in the beginning and one that must take time and dedication if one is to find them self’s on the top
Tuesday, January 19, 2010
A1 Freight Broker Training ? More about Arrow Trucking
A1 Freight Broker Training takes a look at top news article Arrow Faces Federal Investigation
Monday, January 18, 2010
A1 asks? Do you have the faith?
The past 2 years in the transportation industry have been ruff we have seen over 800 companies close the doors yet at A1 Freight Training we believe what it says in Hebrews 11:1 Faith is being sure of what we hope for. It is being certain of what we do not see.
Do you have faith in your self do you have what it takes to be successful in the transportation industry as a Fright Broker, or Freight Broker Agent. it is true that this industry is not for the faint at heart o for the ones that are looking for a get rich quick plan It is only for those that have true goals and are willing to pay the price if you are that type of person then take a head look at A1 Freight Broker Training with over 25 years in the transportation industry we can and will help you get there by putting you on the right path
Do you have faith in your self do you have what it takes to be successful in the transportation industry as a Fright Broker, or Freight Broker Agent. it is true that this industry is not for the faint at heart o for the ones that are looking for a get rich quick plan It is only for those that have true goals and are willing to pay the price if you are that type of person then take a head look at A1 Freight Broker Training with over 25 years in the transportation industry we can and will help you get there by putting you on the right path
Friday, January 15, 2010
A1 Freight Broker Training Says let’s hope they are right
A1 Freight Broker Training Says let’s hope they are right after reading the following article 3PLs Hit Hard in '09; 2010 Looks Better
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